» Published on Fri, 04 Sep 2026 13:56:00 +0000

• Resolved

  We are pleased to inform you that the email delivery issue has now been resolved.

  Our email delivery provider, Mailgun, has confirmed that normal delivery has been restored, and all previously queued emails have been successfully processed and sent.

  We apologise for any inconvenience caused and thank you for your patience while the issue was being resolved.

  » Updated Mon, 07 Sep 2026 08:22:00 +0000

• Update

  Our email delivery provider has confirmed an ongoing issue affecting some emails sent to Microsoft-hosted mailboxes (Microsoft 365 / Exchange Online). As a result, some email notifications may be delayed.

  Emails are being retried automatically, and we are closely monitoring the situation together with our provider. Reference: https://status.mailgun.com/

  » Updated Fri, 04 Sep 2026 15:32:00 +0000

• Investigating

  We are currently experiencing an issue that may cause some emails to be delayed or not delivered for certain customers. Our team is investigating the issue and working to restore normal service as quickly as possible.

  » Updated Fri, 04 Sep 2026 13:56:00 +0000