» Published on Thu, 26 Sep 2019 08:00:00 +0000

• Update

  A permanent fix for the appraisal crash issue is under development and planned for release over the weekend. We're sorry for any inconvenience this might have for you. If assistance is needed please contact support@catalystone.com

  » Updated Fri, 27 Sep 2019 10:53:00 +0000

• In Progress

  Customers who have a link in an appraisal process (e.g. as guideline on top of any page in appraisal) to a document that has been deleted are experiencing that the appraisal process crashes when a user tries to open it. The problem can be solved by deleting the link in the appraisal process so that it does not point to a deleted document. We are also working on a fix that will ignore such links and allow the appraisal to work in spite of missing documents. However, this fix will take time to develop. If you experience that an appraisal process crashes, we suggest that you open the configuration of that process and check that there are no links pointing to deleted documents.

  We're sorry for any inconvenience this might have for you. If assistance is needed please contact support@catalystone.com

  » Updated Thu, 26 Sep 2019 20:42:00 +0000

• Investigating

  The issue: We are getting reports that existing appraisals crash when you try to open them after the upgrade to version 31

  Consequence: You get an error message when opening appraisal. Managers and HRC cannot open or work in appraisal

  Workaround: No workaround identified

  Status: We're still investigating the details and working on reproducing it on our side

  » Updated Thu, 26 Sep 2019 08:00:00 +0000