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Workflow service outage

» Published on Wed, 08 Apr 2026 15:05:00 +0000

  • Resolved

    The workflow issues experienced by some customers have now been resolved

    » Updated Thu, 09 Apr 2026 11:25:00 +0000
  • Update

    Update – Workflows

    We are continuing to investigate an issue where workflows may not be visible for some customers.

    The behavior appears to be related to certain usage patterns and configuration characteristics, and does not affect most customers. Our teams are actively working to better understand and address the situation.

    We believe we are close to a resolution and are aiming to have an improvement in place during the morning tomorrow.Further updates will be shared as progress continues.

    » Updated Wed, 08 Apr 2026 22:18:00 +0000
  • Update

    The ongoing maintenance is taking longer than expected and will extend by approximately one additional hour. The Workflow service may continue to be intermittently unavailable beyond the originally communicated window.

    We are actively working to complete the fix and will provide another update once maintenance is finalized. Thank you for your patience.

    » Updated Wed, 08 Apr 2026 20:57:00 +0000
  • In Progress

    Incident Update – Workflow Service

    Earlier today (around 16:00 CEST), we experienced an issue impacting the Workflow service, causing workflows to be missing from views and some operations to fail. A temporary mitigation was applied, and the service was stabilized by approximately 16:45 CEST . To complete a permanent fix, we will perform maintenance later today.

    Maintenance window: 21:00–23:00 CEST tonight

    During this time, the Workflow service may be intermittently unavailable or unstable. Once maintenance is completed, the issue will be fully resolved.Sorry for the inconvenience and appreciate your understanding.

    » Updated Wed, 08 Apr 2026 19:05:00 +0000

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